Privacy policy.
At Awet Wellness, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [awet wellness dot com] or use our services, including but not limited to health coaching, postpartum care, and product sales. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We collect the following types of information from you:
Personal Information: This may include your name, address, email, phone number, and payment details.
Health Information: If you use our health coaching or postpartum care services, we may collect information about your health, including medical history, postpartum recovery progress, and wellness goals.
Product Information: When you purchase products from us, we collect information necessary to process your order, including your shipping and billing details.
Website Usage Data: We may collect non-personal information about your interaction with our website through cookies and similar technologies, including your IP address, browser type, and browsing behavior.
How We Use Your Information
We use the information we collect for the following purposes:
To provide services.
To process transactions and deliver products.
To communicate with you regarding appointments, follow-up care, or product purchases.
To improve our website and services through analytics and feedback.
To comply with legal obligations or enforce our terms and conditions.
To improve advertising and marketing our Services (with your consent when required by law);
To advertise and market 3rd party products/services (with your permission where required by law)
To provide you with useful content;
To target prospective customers with products /services (with your permission where required by law);
To offer you a personalized experience or otherwise tailor our Services to you
To process payments: Payment information that you provide to us including credit card data, will only
be used to facilitate payment for our products and services. We do NOT retain payment information from anyone. We utilize a secure 3rd-party for processing payments, and protect its transmission through the use of encryption such as the Transport Layer Security (TSL) protocol. Not all 3rd party payment systems are HIPAA compliant.We do NOT sell your information.
Your Choices
You have the following rights regarding your personal information:
Access and Correction: You can access and update your personal information by contacting us.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send.
Cookies: You can choose to disable cookies through your browser settings, though this may impact your experience on our website.
Sharing of Information
As further described below, we will only share certain personal information with:
Network health coach referral members (with your permission where required by law)
Third party service providers and vendors as needed (ensuring a HIPAA-compliance contract where possible) for legal reasons
If data is transferred as part of a sale, merger, acquisition transaction, your notification will highlight
any choices you have regarding the data.If legally required to do so, or if we have a good faith belief that such disclosure is reasonably
necessary, we may disclose your personal information to courts of law, law enforcement authorities and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:Violating our terms and conditions of use
Causing harm/violation to us or others
Violating federal, state, local, or other applicable law.
Security
The transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Services or over all email carriers; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.
Retention of Personal Information
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than six years following the later of (i) the date on which you terminate your use of the Services unless we are otherwise required by law or regulation to retain your personal information for longer.
Complaints
In the event that you wish to make a complaint about how we process your personal information, please contact our Data Protection Officer at awet wellness at gmail dot com and we will respond to your request.
Notification of Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we decide to change this privacy policy in any material way, we will notify you via email or website notice. In all cases, your continued use of any Services constitutes acceptance to any such changes.